SML Medical Supplies, Inc. is a leading medical products distributor that aims to offer a wide selection of high-quality products at an exceptional value. We have been partnering with the medical professionals and medical service providers in servicing the medical industry for the last 5 years. Our goal is to become a leader in the marketplace, capitalizing on our continuous growth, in providing many product choices with high quality and great value under one roof; servicing multiple market segments.
Our Mission Statement
“We strive to provide a wide range of high quality disposable and reusable medical products, at a great value to contribute to the improvement of patient care and ultimately make the finest quality products accessible to all patients through our valued customers”
Our customers are our first priority. Our entire team is committed to meeting our customer needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the medical industry and we will work tirelessly to exceed your expectations and provide you with the finest products and exceptional service. Our unique service allowed us to make a distinctive and substantial impact for our customers and has established our place in this industry.
We are committed to delivering products and services that meet and exceed customer expectations by:
- Seeking open communication and continuous feedback from our customers to best improve our processes .
- Continuously working to improve the effectiveness of our operational processes to align with customer needs.
- Continuously searching for the highest quality in medical products.
- Continuously negotiating to ensure exceptional values are delivered to our customers.
- Collecting feedback on products and communicating with the manufacturers to ensure our customers satisfaction is never compromised.
- Providing on-going training for all employees.
Sameh N. Awad, MBA
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